IT Technician

Gloucester

£24,000 - £30,000

Permanent

Our client is looking for a highly motivated Junior IT Technician to join the existing IT Team within a fast paced environment. The person will form an important and integral part of an expanding business

Key Responsibilities – IT Technician

To be the first point of contact for technical issues, managing troubleshooting efforts and ensuring fast solutions.
Managing Onboarding & Offboarding by facilitating a seamless IT setup for new starters and handling the offboarding processes.
Support employees with technology issues, hardware & software upgrades & office equipment replacement.
Maintain IT documentation – track tasks through a ticketing system and develop internal user guides & trouble shooting documents and keep updated.
Collaborate in additional projects and tasks as directed by the IT Manager.
Contribute to smooth daily operations.

Qualifications & Requirements – IT Technician

Solid IT skills & knowledge of necessary software including MSWord, Excel & Outlook.
Excellent communication & interpersonal skills and fluency in English.
Ability to remain calm and logical when troubleshooting technical challenges.
Passionate about learning new skills and embracing changing priorities.
Ability to manage time efficiently & anticipate potential issues before they arise.
Understanding of Windows operating systems.
Ability to resolve issues promptly, minimising downtime after training.
Ability to lift & carry equipment (e.g. Switch & server installs).
Understanding or knowledge of ENTRA/InTune.

What we can offer – IT Technician

Celebration day
Pension
Free car Parking
Progressional Opportunities

For more information on this role, please contact Zoey Bunn on or send a copy of your CV to

Omega Resource Group is acting as an Employment Agency in relation to this vacancy.

Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.

Candidates who are currently a IT technician, 1st line support, IT engineer or 2nd line support engineer may be suitable for this position

For details of other opportunities available within your chosen field please visit our website

Omega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.