Operations Administrator
Gloucester – Fulltime – Temp to Perm – Salary Circa £14.35 per hour DOE
Due to growth our client is searching for an Operations Administrator, are you experienced in a manufacturing environment with general administration skills? Looking for a role with variety in a small family run business? Look no further!
The Role:
General Business Support:
- Answer the inbound calls and deal with customers via phone and email
- Greeting visitors – Be a brand ambassador
- Using computer - excel, word, EMAX (training provided), outlook email and calendar
- Inbox management (various email addresses coming into the company) getting rid of / unsubscribing from the junk, highlighting customer emails, answering basic queries
- Be efficient and accurate
Shopfloor / Production Support:
- (Note EMAX is the MRP software - training will be provided) - Order materials
- Book in materials in (no requirement to lift anything heavy, will need to count and check materials coming in and update stock records on EMAX)
- Working on the shopfloor (wearing steel toe caps and safety glasses) and dealing with machinists (will need to build working relationships with people from across the business)
- Drawing management (version control, liaising with customers) – Read Technical Drawings
- Use EMAX (with training)
- Add material certs to jobs on EMAX
- Check progress of jobs on EMAX (liasing with shop floor)
- Update required dates on EMAX and help with reprioritisation
- Support shop floor management of jobs / machines / machinists - provide good quality information so that jobs can be prioritised
- Build relationships with subcontractors and be able to sub work out, (capacity, price, relevant skills etc)
- Putting new parts on EMAX
Quality Management:
- (Holds certification to ISO 9001, internationally recognised quality management system and has a Quality Consultant to support the business)
- Recording and monitoring non-conformances
- Checking the scrap bin and logging scrap
- Monitoring objectives
- Customer satisfaction surveys
- Monitoring and updating training records
- Document control
- Working with the Quality Consultant
If this role sounds of interest to you, apply to (url removed) today. If you don't hear back wtihin 5 working days, please take this as an unsucessful application.
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