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Our client based in Quedgeley is a national business with staff geographically spread across the UK and Northern Ireland. They are currently seeking a permanent Operations Administrator to join their growing and dynamic team. The company have a great ethos and are steered towards their core values that promote integrity, collaboration, innovation, and excellence in everything they do!
As an Operations Administrator, you will undertake a variety of administration tasks and communicate with all areas of the business, to ensure work is prioritised correctly and carried out effectively.
In return for joining our client, you will have the opportunity to work flexibly, and in addition to your salary, and pension you will benefit from 25 days annual leave plus bank holidays, a healthcare cash plan (Medicash), Employee Assistance Programme including access to a 24/7 GP and prescription service, an employee wellness programme, pension, and life assurance. Once youve been employed by them for 12 months they will also reward you with your birthday off every year.
Responsibilities:
-Manage Technicians diaries, allocating time, organising equipment and parts
-Plan and organise works accordingly
-Check and approve sales surveyor reports and pricing documents to ensure quality, accuracy, and technical compliance
-Develop good understanding of clients business and develop close working relationship with clients, technicians, and area managers to assist with enquiries
-Ensure that all job activity is fully recorded
-Maintain exceptional levels of customer service and customer care standards
-Keep stakeholders informed of timelines, deadlines and any changes
-Build strong working relationships, to work collaboratively
-General administration duties
Candidate Attributes:
- Previous experience working in a scheduling or customer service role.
- Good geographical knowledge of the UK.
- Excellent interpersonal skills.
- Good organisational skills and an ability to prioritise with a "can do" attitude.
- Ability to work under pressure in a fast paced environment.
Flexible Working -
Working hours are 40 hours per week, Monday - Friday
Salary £25,000 per annum + attractive benefits package + flexible working
