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E-commerce Assistant

HR Employment Ltd
Posted 20 days ago, valid for 22 days
Location

Gloucester, Gloucestershire GL11AP, England

Salary

£30,000 per annum

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • This is a full-time on-site role for an Ecommerce Assistant located in Gloucestershire.
  • The position requires a minimum of 1 year of customer service and administrative experience.
  • Key responsibilities include managing customer service, updating product listings, and optimizing product pages for SEO.
  • The salary for this role is £30,000.00 per year, with additional benefits such as a company pension and bank holidays off.
  • The ideal candidate should have experience with photo editing software and a passion for ecommerce.
Job description

Job description

This is a full-time on-site role for an Ecommerce Assistant in Gloucestershire.

The Ecommerce Assistant will be responsible for managing customer service, communication, sales activities, and ensuring a positive customer experience on our ecommerce platforms.

Key Responsibilities

  • Assist with creating, uploading and updating product listings, descriptions, images, and prices on the ecommerce platform.
  • Update the ecommerce system with new products, pricing changes, and discontinued items. Ensure product availability by monitoring stock levels and liaising with suppliers or inventory management teams.
  • Optimise product pages for SEO, ensuring high search visibility.
  • Assist the Operations Team with handling customer inquiries, complaints, and returns through various channels.
  • Support marketing campaigns by setting up and monitoring promotional offers, discounts, and coupons.
  • Collaborate with design and content teams to ensure high-quality visuals and product descriptions are in place. Desirable Qualities:
  • Experience with photo editing software (e.g., Adobe Photoshop, Canva) to assist with product image updates.
  • Passion for ecommerce
  • Knowledge of digital marketing practices, including PPC.
  • High attention to detail and accuracy in data entry and reporting.
  • Strong problem-solving abilities and the ability to handle pressure in a fast paced environment.
  • A proactive attitude with the ability to multitask and prioritise effectively.

Job Type:Full-time Temp to Perm

Benefits:

  • Company pension
  • Bank Holidays Off
  • On-site parking

Schedule:

  • Monday to Friday 07:30 : 16:00
  • Work Location: In person

Job Types: Full-time, Temp to perm

Pay: £30,000.00 per year

Benefits:

  • Company pension
  • On-site parking

Schedule:

  • Monday to Friday

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Customer service: 1 year (required)
  • Administrative experience: 1 year (required)

Language:

  • English (required)

Licence/Certification:

  • Driving Licence (preferred)

Work Location: In person

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.