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Customer Care Coordinator

i2i Recruitment
Posted 22 days ago, valid for 14 days
Location

Gloucester, Gloucestershire GL2 4UF

Salary

£25,000 per annum

Contract type

Full Time

Life Insurance

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Sonic Summary

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  • A Customer Coordinator position is available in Gloucester with a salary of £25,000 per year.
  • The role requires proactive and motivated individuals, with or without prior experience, as all training will be provided.
  • Responsibilities include handling inbound calls, scheduling technicians, and maintaining high standards of customer care.
  • Candidates should possess strong communication skills and be computer literate, with the ability to manage their own time effectively.
  • The position offers a benefit package including Medicare, a pension, and life assurance, with a work schedule of four days in the office and one day working from home.

Customer Coordinator
Gloucester
25,000
Monday - Friday

My well established client has over 40 years experience within their industry and is looking for proactive, motivated individuals that want to work in a busy and varied role. This role offers the opportunity to work in a customer focused position taking inbound calls and scheduling technicians. Plenty of opportunity for progression and open minded to speak with candidates with or without experience.

ALL TRAINING PROVIDED. NO INDUSTRY KNOWLEDGE NEEDED.

Job Responsibilities:

  • Communicate with clients and provide excellent customer service.
  • Record client interactions and service requests using our internal systems.
  • Help schedule and organise service visits, ensuring efficient use of time.
  • Assist in facilitating communication between clients, technicians, and managers.
  • Manage emails and support tickets in a professional and timely manner.
  • Maintain high standards of customer care and attention.
  • Contribute to team goals through hard work and dedication.
  • Perform additional customer service and administrative tasks as needed.

Job Requirements:

  • Computer literate
  • Strong communication skills
  • Can manage own time and prioritise tasks

Benefits:

  • All training provided
  • 4 days in the office, 1 days work from home
  • Benefit package including medicare
  • Pension
  • Life Assurance


For IMMEDIATE consideration send your CV to GEORGIE at i2i recruitment today!
We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.