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Exciting Opportunity to Start Your Career in Account Management!
We are looking for a motivated and detail-oriented individual to join our team and kick-start their career in Account Management.
Location: Gloucester (Office-based)
Salary: 30,000
Hours: Monday to Friday
About the Role
As an Account Management Support, you will play a key role in delivering exceptional customer service and ensuring smooth operations for our clients. Your responsibilities will include:
- Customer Support: Assisting existing clients throughout their journey, ensuring they receive top-quality service.
- Supplier & Client Relations: Building strong working relationships to support seamless service delivery.
- Query Management: Handling queries efficiently and maintaining clear communication with stakeholders.
- Quote & Tender Management: Preparing quote templates, liaising with suppliers, and ensuring deadlines are met.
- Data & Analysis: Using Excel templates to produce bid analysis and validate invoices (full training provided).
- Issue Escalation: Proactively identifying and escalating any issues requiring further attention.
- Reporting & Insights: Providing data and reports as needed to support business decisions.
- Social Media Updates: Posting regular content (provided by Directors) on online platforms.
What We're Looking For
- Attention to Detail: Numerate and analytical, with the ability to meet tight deadlines.
- IT Skills: Proficient in MS Outlook, Word, and Excel.
- Communication: Confident and effective communicator with strong stakeholder management skills.
- Customer Focus: A proactive and customer-driven mindset.
- Office Experience: Previous experience in an office environment preferred.
- Team Player: Someone who collaborates well and looks for opportunities to add value.
- Full-Time Availability: Must be able to work full-time in our Cheltenham office.
Full training provided - perfect for someone looking to grow in Account Management!
If you're ready to take the next step in your career, we'd love to hear from you!
Acorn by Synergie acts as an employment agency for permanent recruitment.
