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Our Godalming client is looking for an Administrator to join their busy and vibrant team. This role requires someone with excellent communication skills who is comfortable working in an outgoing and lively environment.
The right candidate will provide admin support for the team by processing business transactions swiftly and accurately. Goals will be achieved through regular contact with colleagues and customers in a positive manner working collaboratively with rest of the team and wider company.
This opportunity would suit someone who lives locally to Godalming who has a strong understanding of working to achieve a result, who is looking to work in a friendly, collaborative environment where they can play their part to help the business achieve a result and be rewarded for their contribution.
Company Benefits:
- 25 days holiday plus bank holidays
- Company pension scheme
- Company healthcare
- Annual company weekend fun weekend away
- Fun, friendly environment
Key Responsibilities:
- Provide admin support duties
- Ensure that checklists are completed accurately and any discrepancies are corrected
- Check notes and comments on screen for each case
- Produce documentation within timelines
- Liaise with customers in a polite and competent manner
- Provide customers with instructions for completion and return of documents in a clear, uncomplicated and precise manner
- On receipt of customer documentation ensure that the documents have been correctly completed and liaise with the customer
- Ensure that all notes are up to date on the system
- Adhere to any specified time frames
- Provide statistics using Excel
Experience and Skills Requirements
- Demonstrable experience working in an admin support environment
- Proven attention to detail, numerate and consistently accurate
- Ability to work under pressure and good time management
- Proven excellent telephone communication & ability to empathise and handle customers and colleagues diplomatically to achieve results
- Strong IT Ability in use of MS Office Word, Excel, CRM Systems or similar
If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
