Administrator

Our client is seeking a highly organised, proactive and reliable Team Administrator to support their team & Director within a dynamic and professional environment. This is a varied and rewarding position requiring excellent administrative, communication and organisational skills, along with a positive and flexible approach.

This role plays a key part in ensuring the smooth running of external relations activities, managing relationships with a wide range of stakeholders and overseeing important administrative functions.

Company Benefits:

• Competitive contributory occupational pension scheme
• Death in service benefit up to the age of 70
• Private medical insurance scheme
• Access to an Employee Assistance Programme
• Free on-site parking

Key Responsibilities:

• Maintain and manage data records, filing systems and documentation.
• Act as a first point of contact, screening incoming calls, enquiries and requests, and handling them where appropriate.
• Monitor, manage and prioritise emails and postal correspondence.
• Organise travel arrangements, visas and accommodation for international and domestic trips for the Director
• Support the preparation of documents, briefing papers, reports and presentations.
• Coordinate, attend and minute meetings, ensuring effective follow-up on action points.
• Organise and maintain diaries, appointments and schedules.
• Process and manage all expenses.
• Oversee the processing of returned correspondence within the department.
• Manage sensitive matters such as deaths and obituaries with discretion and accuracy.
• Maintain and update stakeholder data on the departmental CRM system.
• Manage the departmental inbox and telephone line, ensuring all communications are appropriately directed and responded to.
• Support the department in ensuring full compliance with relevant policies and procedures.
• Foster positive and professional working relationships with both internal and external contacts.

Experience and Skills Requirements

• Proven experience in a professional office environment.
• Ability to manage complex administrative tasks independently and efficiently.
• Excellent IT skills, including fast accurate typing and strong knowledge of databases.
• Confident user of Microsoft Office applications, particularly Outlook, Word, Excel and PowerPoint.
• Demonstrable experience of setting up and managing varied administrative processes.
• Experience of handling a high volume of email and telephone enquiries with professionalism.
• A genuine enthusiasm for administrative work and supporting others.
• Familiarity CRM systems would be advantageous.
• Excellent communication and interpersonal skills.
• Highly organised, with strong attention to detail and accuracy

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.