Accounts Manager / Senior Manager

Manager/Senior Manager – Non-Audit

Location: Godalming

Employer: Leading Accountancy Firm

Recruiter: TPF Recruitment

TPF Recruitment are working with a prominent accountancy practice that is seeking a Manager or Senior Manager to oversee a portfolio of non-audit clients in their Godalming office. This role will involve managing a diverse client base with a portfolio value of approximately £500,000. You’ll work closely with clients from a variety of industries and will be responsible for ensuring the delivery of exceptional client service and the smooth running of operations.

Key Responsibilities:

• Manage a portfolio of non-audit clients with fees around £500,000, ensuring all deadlines are met and work is carried out within budget.
• Serve as the first point of contact for clients across various areas, including tax, payroll, PSA agreements, P11Ds, etc.
• Provide effective solutions to partners on complex client issues, ensuring a high level of service and satisfaction.
• Assist in monitoring and developing junior staff, providing constructive feedback and supporting their professional growth.
• Respond promptly to client queries and manage commercial opportunities, both internally and externally, to drive business growth.
• Take ownership of client relationships, ensuring partners have confidence that deadlines and expectations are being met, but know when to escalate issues.
• Identify and manage client risks while maintaining the highest level of service and adherence to deadlines.
• Participate in business development initiatives, including proposals, presentations, and networking events.
• Provide clear instruction and guidance to staff, actively contributing to meetings, workshops, and training opportunities.
• Commit to continuous professional development (CPD) to ensure technical knowledge remains up-to-date and relevant.

kills, Knowledge, and Experience:

• ACA, ACCA, or a similar relevant accounting qualification.
• Strong experience managing a portfolio of clients and leading a team within a general practice environment.
• A commercial mindset with the ability to apply and communicate technical knowledge in a clear and business-focused way.
• Excellent client care skills with a commitment to exceeding client expectations.
• Ability to build trusted, long-term relationships with clients through friendly, approachable communication.
• Strong time management skills and the ability to work under pressure, meeting deadlines consistently.
• Detail-oriented with a high level of adaptability and flexibility in your approach to work.
• Proactive in professional development, always striving to improve your technical competence.

Benefits:

• Generous annual leave
• Hybrid working arrangement.
• Extensive benefits including: Life insurance and critical illness cover.

For more information, Kourtney Luckett at TPF Recruitment is the best contact for this role, and is available on .