- Maintaining and recording client data and transactions
- Distributing incoming mail to the appropriate recipient
- Updating and maintaining database records accurately and efficiently
- Generate standard client correspondence
- Logging copies of all correspondence under appropriate references
- Handling client phone calls
- Generating database records
- Previous office administration experience
- Ability to multitask, and plan own workload to meet business requirements and service level agreements
- Confident user of Microsoft suite
- Articulate, confident liaising over the phone and in person
- Good team player with excellent communication skills