Access Talent Group have partnered with a family run construction developer renowned delivering luxuary homes, apartments to mixed-use developments. As an established company over the last 20 years we are recruiting for an Office Manager to join on a permanent basis. Their new homes are built to a very high standard and designed for the modern home owner in mind. The ideal person will have had experience working for a developer.

Role Overview

As an Office Manager, you will play a pivotal role in our operations, managing both client relations and internal communications. This role involves regular collaboration with site managers for project updates and maintaining up-to-date project tracking documentation. You’ll be responsible for the smooth day-to-day operations within the office, ensuring that all client inquiries are addressed and project data is accurately managed.

Key Responsibilities

Client Relations Management
Act as the primary point of contact for client inquiries and concerns.
Build and maintain strong relationships with key stakeholders within local authorities.
Ensure prompt communication and timely responses to client queries and feedback.
Project Coordination
Work closely with site managers to obtain regular updates on project progress and challenges.
Monitor compliance with project deadlines and standards, facilitating quick resolution of issues.
Organise and maintain documentation related to ongoing projects, including schedules and compliance records.
Document Management and Reporting
Update centralised project documents and trackers to reflect the current status of all jobs.
Compile and analyse project data for monthly or ad hoc reports for internal and client use.
Ensure accurate and timely filing and retrieval of documents, both digitally and physically.
Office Administration
Oversee day-to-day office operations, including supplies management and administrative support to other departments as needed.
Coordinate meetings, client visits, and ensure the office environment is professional and welcoming.

Qualifications

Experience: Proven experience in an office management, project coordination, or client-facing role, ideally within the construction or facilities management sector.
Skills:
Strong organisational and multitasking abilities.
Proficiency in Microsoft Office Suite, particularly Excel, for document management.
Excellent written and verbal communication skills.
Detail-oriented with strong problem-solving abilities.
Attributes: Self-motivated, adaptable, and able to work independently in a fast-paced environment.

Adam Lindsay at Access Talent Group is managing this role. All correspondence is treated in the strictest of confidence.