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Customer service representative
Customer Operations Advisor / Administrator

Customer Operations Advisor / Administrator

Adecco

Posted 6 hours ago, valid for 4 days

Goole, East Riding of Yorkshire DN14 7HS

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

The job title is Customer Operations Advisor / Administrator, located in Goole.
This is a temporary position lasting 6 months, with working hours from 8:00 to 16:30, Monday to Friday.
Candidates are expected to have excellent organizational skills and basic IT literacy, with SAP experience being preferable but not essential.
The salary for this role is not explicitly stated in the job description.
No specific educational background is required, but candidates should be motivated to learn and succeed in a fast-paced environment.

Job Title: Customer Operations Advisor / Administrator

Location: GooleWorking Hours/Shift Pattern: 8:00-16:30 Monday - FridayType of Employment: 6 months temporary only

Main duties & responsibilities:

Office administration
Using MRP - Ordering stock for stores
Raising purchase orders on ERIKS and customer ordering systems (EOS and SAP)
Completing H&S Reports (done weekly)
Purchase management - expediting and chasing orders and due dates for supplies
Website calls via SAP related to overdue or problematic invoices
Obtaining quotes for stock from different vendors, assessing pricing and delivery for best possible supply
Order supplies for site for anything ad-hoc.

Contacting different vendors and negotiating best timeline and price as possible

Amending quote errors on documentation - e.g. price changing
Updating quarantine logs
Filing of paperwork
Label creating - label machine attached to laptop used for stock-related duties
Raising new data on the system for updated machinery components
Completing monthly safety report cards
Responding to email queries

Essential skills / experience / qualifications:

Excellent organizational skills required - essential to succeed in this role
Basic IT Literacy skills - highly competent with data entry and answering emails etc.
Good communication skills - comfortable speaking with the suppliers/vendors on the phone and with engineers on site in person
Able to cope with a fast-paced and at times demanding working environment
Excellent motivation to learn and succeed with any training provided in the role
Experience using SAP systems for data management preferable but not essential
No specific education/experience/background essential if they are organized and have foundational skillset

For more information and immediate consideration please apply directly to this advert

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