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3rd Line IT Support

In Technology Group Limited
Posted 21 hours ago, valid for a month
Location

Gorebridge, Midlothian EH23 4LT, Scotland

Salary

£35,000 per annum

Contract type

Full Time

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Sonic Summary

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  • My client is a well-established MSP in Edinburgh, specializing in Microsoft technologies and partnered with major tech companies.
  • They are looking for a 3rd Line IT Support professional with 3+ years of experience, offering a salary range of £30,000 to £35,000.
  • The role involves supporting small-to-medium clients, handling high-level tickets, and ensuring smooth operation of critical services.
  • The company promotes a strong culture of growth and mentoring, providing paid certifications, LinkedIn learning accounts, and regular appraisals.
  • Additional benefits include 30 days of paid annual leave, 12 paid training days, and funded gym memberships.

My client is a self-proclaimed professional and equally loud MSP based in Edinburgh city centre that has been well established since 2000. They're partnered with some of the biggest tech giants from Avaya to VMWare and are specialists in all things Microsoft! Their company culture is focused on growth, training and progression are looking to expand their team and welcome some more tech wizzes into their booming team.

3rd Line IT Support
Edinburgh City Centre
£30,000 - £35,000

Main Duties:

  • Supporting their growing base of small-to-medium clients
  • Working on exciting projects
  • Working buzzing ServiceDesk solving high-level tickets/escalated tickets
  • Ensuring infrastructure and critical services are running smoothly.

Tech Stack:

  • Hardware knowledge
  • Office 365 - migrations
  • Windows Server
  • Networking/Routers/Switches
  • Virtual Servers - Hyper-V
  • Strong 3rd Line IT knowledge

Company Benefits:

  • A massive focus on mentoring company-wide, this includes:
  • A senior staff member is a dedicated mentor each shift - working on progression plans, training, and development plans
  • A paid account for LinkedIn learning
  • Appraisals every 6 months - so you know you're on track for your progression plans
  • Paid for certifications.
  • Coaching available for every tech stack possible
  • 30-days paid annual leave
  • 12 Paid for training days.
  • Funded gym memberships
  • Office shutdown from Christmas Eve to New Year's Day

If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0141. 674. 8511. or darcey . obyrne @ in technology group - uk . com.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.