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IT Network Engineer - Edinburgh - Outside IR35 - Hybrid
Duration - 6 months
Market Rates
Harvey Nash's Public Sector Client are hiring an IT Network Engineer, you will be responsible for:
- To build, deploy and maintain IT Infrastructure using the latest technologies. This infrastructure extends to Windows Server, Storage Area Networks, Virtualisation, Unix Server applications, Networking Technologies, Internet Connections, Windows Desktop, Mobile Devices and Application Packaging and Deployment.
- To deliver technical support and solutions to all members of council staff, pupils and council partners.
- To contribute to the process focused approach to IT Service Management.
- Provide technical skills to assigned projects.
- As a member of the Service Centre Team you will be responsible for providing a high level of technical skill to one or more of the following technical specialisms. Client and Server Management, Unix Server applications such as Oracle\Solaris\Linux\Storage, Wintel, Technical Security, and Networking Technologies.
- Participate in and provide the necessary technical skills to projects that involve the delivery of solutions via the management technical platform.
- Assist the Service Centre team in the analysis of customer feedback surveys to eliminate recurring incidents and improve service delivery to customer.
- Support the IT Service Centre within an established quality standards framework to support Key Performance Indicators
- To support the systems utilised by the council, to ensure reliability and accessibility as required by the customer.
- Operate and provide information for the effective operation and reporting of the platform on agreed levels of service provided by IT Services
- As a team member, the post holder will play a supporting role in the implementation of the IT Service Infrastructure ensuring that services are delivered in line with associated plans, procedures standards and timescales relative to their specific area of specialism, however there will be a requirement to be technically involved in supporting all aspects of the IT Service Infrastructure if and when required.
- Responsible for carrying out a range of technical tasks in order to implement, support and manage complex elements of the IT infrastructure including Windows Server, Storage Area Networks, Virtualisation, Unix Server Applications, Networking Technologies, Security Solutions, Systems Software, Windows Desktop, Mobile Devices and Application Packaging and Deployment.
Skills & Experience Required
- Educated to a relevant degree level in an IT discipline or three years relevant experience working within the technical IT function of a similar sized organisation.
- Twoyears' experience of implementing and supporting a similar size network structure in 1 or more of the following technical specialisms.
- Client and Server Management
- Fortinet Firewall administration
- Avaya IPT Networking Technologies
- Extreme EXOS and VOSS LAN switching
- ExtremeIQ WLAN management
- Experience in the application of IT security controls
- Experience in contributing to team activities and tasks
- Strong customer focus
- Ability to make sound decisions and prioritise work for self
- Comprehensive analytical skills to comprehend complex
- technical reports or system performance information
- Knowledge and application of ITIL
Desirable Skills & Experience
- ITIL v3 Foundation certificate or above
- Project management PRINCE2 foundation certificate or knowledge/application of PRINCE2
- Technical accreditations in one or more areas of technical specialism
- Experience of supporting a diverse range of technical platforms
- Experience working on IT projects
- Experience in providing input to the development of strategies, policies and procedures
