IT Support Officer

Pertemps Scotland

Posted 9 hours ago, valid for 18 days

Gosport, Hampshire PO12 3DA

£12 per hour

Part Time

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Sonic Summary

The position offers a pay rate of £12 per hour for a full-time role in IT systems monitoring and management.
Candidates should have at least one year of experience in a similar IT support role.
The job is based in Gosport, Hants, and requires working 37.5 hours per week on a rotational shift pattern.
Responsibilities include monitoring scheduled tasks, diagnosing system faults, and managing bulk printing services.
Immediate start is available, pending clearance, with a duration of 12 months and potential for extension.

Pay rate: £12 per hourStart Date: Immediate, pending clearanceDuration: 12 months, with the potential for extensionLocation: Gosport, Hants, PO12 3BYHours: Full-time, 37.5 hours per weekShift Pattern: Rotational basis:

Night Shift: 23:00 – 07:30
Day Shift: 07:00 – 15:30
Evening Shift: 15:00 – 23:30
Overtime: Voluntary weekend overtime available
Training: On-the-job training provided

Role Overview:We are recruiting for a third-party client seeking support in IT systems monitoring and management. The successful candidate will join a dedicated Shift Team responsible for ensuring the smooth operation of scheduled tasks and IT infrastructure, adhering to high service standards and contractual obligations.Key Responsibilities:

Monitor and manage scheduled tasks, ensuring compliance with contractual requirements.
Ensure the smooth operation of IT systems (hardware, software, and applications).
Diagnose and resolve system faults or escalate them as necessary.
Monitor system backups and perform maintenance tasks, taking corrective actions or escalating issues.
Manage and maintain bulk printing services and associated printers.
Handle daily movements of DR items and backup tapes, including audits and inventory checks.
Complete and distribute daily operational reports accurately.

Key Attributes:

Strong interpersonal and communication skills (written and verbal).
Sound understanding of IT systems is essential.
Excellent timekeeping to meet the demands of the shift schedule.
Full driving license preferred (required for travel between client sites).

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