Business Development Manager

Business Development Manager - Bridging Finance.

£30,000 - £50,000 (depending on experience)

Line manager’s job: Sales DirectorDepartment: Bridging FinanceTeam: Bridging Finance

Core hours: Monday to Friday 9am-5.30pm, unless varied by your manager to meet business needs

Based: Home and head officeBusiness travel: Master Broker / Broker Visits / Corporate Events

JOB PURPOSE

• To identify and develop business opportunities from high value business Intermediaries
• Business Development covers Intermediary liaison & management, panel management, trade shows and Industry events.
• To deliver agreed business targets, including provision of a high service level to all Broker accounts

KEY RESULT AREAS or ACCOUNTABILITIES

• Contribute to the delivery of the Bridging Finance sales plan for your business area in support of delivery of the Banks overall lending plan
• Deliver agreed mortgage application, completion and associated activity targets through provision of face to face relationship management support
• Prepare, maintain and deliver an account management plan for each of the Intermediaries in your business area
• Act as a brand ambassador enhancing the market reputation of the business
• Provide clear demonstration of adherence to due diligence with brokers both at initial stages and on an ongoing basis in line with documented procedures
• Be the principal point of contact and build ongoing business relationships with each Intermediary and manage any issues that may arise
• Be proactive in company’s proposition development
• Provide feedback to relevant colleagues on any service issues that intermediaries raise to ensure our service proposition is appropriate for the market in which we operate
• Identifies new business opportunities as and when required to ensure panel size is adequate to fulfil the Bank requirements
• Ensures that all communication to intermediaries is delivered in a timely manner
• Ensures that all communications with intermediaries are professional, meet regulatory and Conduct Risk requirements and that any training that is required is provided as necessary to ensure compliance
• Operate Key Performance Indicators with the Banks Intermediary panel within your business area to support the delivery of the Banks business plan.

• Collaboration: Working effectively individually and as a team with the various functions of the division to enable them to carry out their duties and operations

COMMUNICATIONS AND WORKING RELATIONSHIPS

Primary Internal Contacts:

• Sales Director (Bridging Finance)
• Underwriters (Bridging Finance)
• Managing Director (Bridging Finance)
• Business Development Executives

Primary External Contacts:

• Mortgage Intermediaries

Qualifications/Experience

• Demonstrable experience of working in a sales or account management role within the financial services industry
• Experience of the specialist lending sector
• Educated to A level standard or equivalent, degree education desirable

Competencies/soft skills

• The ability to work well within a team environment
• To be able to communicate efficiently at all levels in a structured and engaging manner
• To demonstrate self-motivation and the ability to work, when required from own initiative
• Relationship Management
• Strong presentation skills

Our Culture

All members of the team are expected to demonstrate behaviour aligned with the seven core elements of Our Culture:

Customer focused

• Develop expertise in our markets
• Understand customers deeply
• Build strong relationships to fairly deliver what customers need

Principled and ethical

• Lead by example through sound guiding principles
• Have respect for others
• Behave in a way that is consistent with our values

Dynamic and decisive

• Seek to act on opportunities
• Continuously strive to improve
• Take prompt, confident action to achieve desire results

Quality driven

• Actively support the agreed business / department strategy
• Focus on always delivering results
• Achieve high standards and meet expectations

Informing

• Analyse and interpret data
• Share knowledge & deliver insights
• Support decision-making and drive higher performance

Positive and enthusiastic

• Have a constructive attitude
• Stay motivated to meet personal / team commitments
• Celebrate success with others

Collaborative

• Work together to succeed
• Maintain beneficial relationships & show empathy
• Strengthen our collective capability