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Customer Service and Sales Advisor

Express Staffing Ltd
Posted 10 days ago, valid for 12 days
Location

Gravesend, Kent DA11 8HN, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are seeking a Customer Service/Sales Advisor for a 6-month fixed-term contract in Kent, with potential for extension.
  • Candidates must have a strong background in customer service and be able to work both independently and as part of a team.
  • Responsibilities include taking orders over the phone, sorting deliveries, and managing customer accounts, with training provided on the AXAPTA system.
  • The role offers a salary of £XX, with working hours from Monday to Thursday 8am to 5pm and Friday 8am to 4pm.
  • Ideal applicants should have at least 1 year of relevant experience and a self-motivated, positive attitude towards customer interactions.

We are looking for a Customer Service/Sales Advisor for a company in Kent.

6-month fixed term contract possibility longer.

Must have experience in:

Great Customer Service background

Able to work alone

And in a team

Able to speak with the external team

Taking orders over the phone

Sorting deliveries with drivers and customers

Opening new accounts

This will be processing orders via customer accounts.

Accounts Management/Updating etc

The company use AXAPTA but full training on this will be given.

Hours of Work:

Monday - Thursday 8am - 5pm and Friday 8am - 4pm

We’re on the lookout for a fantastic Customer Service & Sales Advisor who enjoys speaking with people over the telephone and who will provide a professional, efficient, courteous service answering queries and providing information about the company’s products, pricing and delivery information to our customer base. Self-motivated with a positive approach, they will support our external sales team as an internal point of contact for customers, ensuring their requirements are fulfilled and expectations are met. In this varied role, they will process orders and price enquiries, pro-actively follow up on open quotations, and be on hand to resolve customer concerns ensuring that all details are accurately recorded.

The package:

• Christmas / New Year Closure

• On-site free parking!

After 12-week Probation period:

• Company contributory pension of 4%

• Corporate work wear

• Occupational short and long term Sick Pay

• Annual flu-jab

• Employee Assistance Program

• On-line retail discounts & savings, including high street supermarkets and holidays!

• Gym discounts

• GP Access 24/7

• Life Assurance

• Long Service Awards

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.