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Senior General Manager – Competitive Socialising
Salary: £55,000 - £65,000
Location Near Lakeside Essex
I am currently working with a great Leisure venue who are seeking an experienced and dynamic Senior General Manager to support the GM in leading our popular leisure venue. This role is ideal for a seasoned professional with a strong background in operational management, sales, and guest experience.
Key Responsibilities
- Oversee all aspects of venue operations, ensuring seamless functioning from open to close
- Implement strategic initiatives to enhance guest experience and operational efficiency
- Drive financial performance by managing budgets, P&Ls, and identifying cost-saving opportunities
- Develop and execute innovative revenue-driving strategies across all operational departments
- Manage high-profile client relationships and ensure all contractual obligations are met
- Lead the sales team in handling inquiries, preparing proposals, and securing bookings
- Actively promote services to local businesses and explore new sales opportunities
- Inspire and motivate a high-performing team, fostering a culture of excellence
- Provide guidance, facilitate training, and develop staff to elevate operational and service standards
- Ensure proper staffing levels and labor cost control while maintaining service quality
- Curate and oversee social media content in line with company standards
- Build and maintain strong relationships with the local community and businesses
Qualifications and Experience
- Minimum 5 years of senior management experience in a high-end leisure or hospitality environment
- Proven track record in driving sales growth and enhancing customer experience
- Strong financial acumen with experience in budgeting and P&L management
- Excellent leadership skills with the ability to inspire and develop teams
- Outstanding communication and interpersonal skills
- Ability to thrive in a fast-paced, dynamic environment
Schedule
- Flexible schedule including weekends and weekdays
- Mix of 10-hour and 8-hour shifts to ensure comprehensive operational coverage
This role offers an exciting opportunity for a seasoned professional to make a significant impact on the venue's success through strategic leadership, sales growth, and exceptional guest experiences.
For more information on this and similar Leisure opportunities contact or call.
