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Success Recruit are currently working with a premium business in the Travel & Hospitality sector, with offices based in Thurrock. They are currently seeking a Destination Experiences Administrator to join their growing, passionate team.
The successful candidate will become an integral member of the team, contributing to the overall success of developing a new cruise brand. This is an excellent opportunity for an ambitious Administrator, seeking long-term progression in their career.
The successful Destination Experiences Administrator will be expected to:
- Demonstrate excellent attention to detail
- Be capable of working to deadlines and maintaining a high level of organisation
- Excellent written and verbal communication
- Due to the location a car is needed
The successful Destination Experiences Administrator will be rewarded with:
- The opportunity to join a stable, growing business with a fantastic reputation
- A supportive & friendly team
- Hybrid working
- Annual team socials / great opportunities for international travel
Job Specification / Purpose of the role:
The Destination Experiences Administrator will report directly to the Head of Destination Experiences. They will provide administrative support to the wider product team, assisting with constructing and implementing a comprehensive Destination Experience programme.
The successful candidate will demonstrate strong administrative skills, attention to detail, and impeccable organisation. This position is ideal for someone who enjoys a fast-paced, varied work environment, and has a genuine passion for travel.
Duties to include but not limited to…
- Actioning all pre-cruise correspondence enquiries - including emails, live chats, and telephone calls
- Ensuring all Destination Experience information is accurately uploaded onto the relevant operating systems
- Maintaining excellent communication with the Product Team, ensuring the appropriate follow-up emails are delivered after the completion of each cruise
- Managing waitlists for Destination Experiences, and notifying guests of any changes
- Producing invoice templates
- Monitoring pre-registration sales
- Preparing and monitoring accuracy of Port Information
- Other adhoc duties as and when required to support the product & wider teams
Hours: Monday - Friday 9am - 5:30pm (office based 3 days a week, with 2 days from home after training).
Salary: Circa £26k
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Dear Job seeker! We value your application however we are unable to respond to everyone directly due to high volumes we receive. Please be assured though that we will review your CV and should we believe you meet the experience needed for this vacancy one of the team at Success Recruit will be in touch very shortly!
In the meantime, we wish you all the best in your new job search and finding a position you will be happy long term within.
