We are seeking a highly motivated and detail-oriented Spanish-Speaking Credit Controller to join our dynamic finance team. As a Credit Controller, you will play a vital role in managing our accounts receivable and ensuring timely collection of outstanding debts. The ideal candidate will possess excellent communication skills in both Spanish and English, along with strong analytical abilities to monitor and manage client accounts effectively. This will be a hybrid role working one day in the office in Cambridge.
As the Spanish-Speaking Credit Controller you will be:
- Manage Accounts Receivable: Monitor and manage a portfolio of customer accounts, ensuring that payments are received on time and in full.
- Debt Collection: Contact customers via phone, email, and written correspondence (in both Spanish and English) to chase overdue payments and resolve any payment disputes.
- Credit Risk Assessment: Conduct credit checks and assess customer creditworthiness to ensure payment terms are appropriate.
- Cash Flow Management: Maintain accurate records of all payments, adjustments, and credit notes, and ensure proper cash flow management.
- Reporting: Prepare and provide regular reports on outstanding debts, aged receivables, and payment statuses to management.
- Dispute Resolution: Handle customer queries and disputes in a professional and timely manner, aiming to resolve issues while maintaining strong customer relationships.
- Internal Collaboration: Work closely with the sales and customer service teams to resolve billing issues and ensure smooth order processing.
- Maintain Accurate Records: Update and maintain accurate customer payment details in the accounting system.
As the Spanish-Speaking Credit Controller you will have:
- Language Skills: Fluent in Spanish (both written and verbal), with strong English communication skills.
- Experience: Proven experience as a Credit Controller or in a similar finance role. Experience in managing a customer portfolio is a plus.
- Attention to Detail: Strong attention to detail and the ability to manage multiple accounts and prioritize tasks effectively.
- Negotiation Skills: Strong negotiation skills and the ability to handle difficult conversations professionally.
- Problem-Solving: Excellent problem-solving skills with the ability to think critically and resolve issues quickly.
- Organizational Skills: Strong organizational and time-management skills with the ability to meet deadlines.
- IT Skills: Proficiency in MS Office (Excel, Word) and familiarity with accounting software (such as SAP, Oracle, or similar).
Desirable Qualifications:
- Experience in a credit control role within an international company.
- Knowledge of local and international credit control practices.
- Spanish as a first language or a high level of fluency (equivalent to native speaker level).
By applying for this Credit Controller - Spanish Speaking role, you are agreeing to your CV being held on our database, stored confidentially and securely. Your CV details will be used and kept only to provide recruitment services from us. We will only send your details to clients once discussed with you and your data will not be shared with any other third party. You can ask for the deletion or correction of your data, or to opt out of this service at any point by informing Exact Sourcing.
We very much look forward to hearing from you and will be reviewing all applications over the next 2 to 3 weeks. If you are selected, we will be in contact and if not, we will be keeping your details on file for any future vacancies.
Exact Sourcing is an equal opportunities employer.