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Technical Operations Engineer
Our client are a UK leading EVmanufacturer who are one of the UK's fastest growing companies. We are looking for a support engineer to work on the helpdesk of the business providing technical support both in the UK and internationally.
Key Responsibilities
- Provide technical support to customers working in a team helpdesk environment
- React to monitoring alerts and support partners in line with agreed SLA's
- Liaise with relevant 3rd party suppliers
- Troubleshooting and fault finding remote devices ensuring each customer is dealt with in a timely manner
Essential Experience
- Previous experience working within a helpdesk technical support capacity
- Willingness to learn the company products and attend training courses where applicable
- Experience working shift patters or flexibility to do so (some night shift rota work)
Keywords- Technical Support, Helpdesk, IT Support, EV
