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Are you a super Sales Support Person?
Do you thrive in a busy, fast paced team?
Do you pride yourself on your ability to build relationships and customer service skills?
Then this team needs you! Now!
Working in a large international company at the HQ of one of their UK Group companies you will be joining a small sales support team that has a mighty impact across the UK business.
They pride themselves on their responsive, personal service that truly delivers for the sales team.
Your role will be to be a confident point of contact for all UK customers – processing sales orders, preparing quotations and documents instinctively knowing that your response helps the customer relationship grow and flourish.
Your Day to Day will be:
- Respond to telephone enquiries and correspondence from customers
- Responsible for the order processing of sales and the raising of purchase orders relating to projects
- Raise discrepancy complaint forms when required
- To be technically competent in all product and related equipment
- Provide quotations and prices for projects
- Ordering of non-stock items from Suppliers as required for Customers orders relating to projects
- Raise discrepancy complaint forms when required
- To be technically competent in all product and related equipment
- Provide quotations and prices for projects
- Ordering of non-stock items from Suppliers as required for Customers orders relating to projects
- Assist with customer complaints
- Liaise with Suppliers and Technical Support to ensure our offers meet Customer’s requirements
- Use computerised system to raise quotes, confirm purchase orders and to place orders
- Deal with customer and discrepancy complaints
- Working with and Supporting Key Account managers and Market Sector managers
- Pro-active sales calls to enhance orders
What will you bring to the role?
A proactive, positive approach
Capable or working at pace and with accuracy
Able to work independently whilst still taking a team approach
Sales support experience of at least 3 years
What do you get in return?
A culture of shared values, goals, attitudes, and business growth
Employee Assistance Programme (Welfare and Wellbeing)
Competitive salary
Life Assurance plan (x3)
Company pension plan
Discounts and cashback across many high-street and online retailers (Supermarkets, Entertainment, Fashion, Days Out, Technology, Home, and Travel)
Companywide initiatives to share in our future success.
A blend of training to help your career development.
And the basics are:
- 37.5 hours per week
- Monday – Thursday       (Apply online only)
- Friday                                   (Apply online only)
- 33 days holiday (including statutory Public Holidays)
So will Sales Support Stars please send me their CV! Thanks Lindsay
