Team Leader

Pure Resourcing Solutions Limited

Posted 12 hours ago, valid for 4 days

Great Warley, Essex CM13, England

£30,000 per annum

Full Time

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Sonic Summary

Pure is seeking an experienced Customer Service Team Leader for a well-established client due to team growth.
The role involves creating booking spreadsheets, managing data trackers for property and construction clients, and overseeing a small team of 3-4 staff.
Key requirements include team leading experience in an office environment, background in construction or property, and excellent customer service skills.
Candidates must possess a confident and friendly personality, be driven and motivated, and have good Excel knowledge.
The position requires prior experience in a similar role, and a valid driver's license is necessary due to the location; salary details are not specified.

Pure are workingexclusively with a well established client who are looking for a experienced Customer Service Team Leader to join their customer service team due to growth.

Main Duties:

Creating a booking spreadsheet from trackers for jobs due that month
Management of a tracker on system of data for property/construction clients
Running a small team of 3-4 call handlers, admin staff
Delegating daily admin tasks, emails, booking jobs etc
Delivering targets and KPI's to the team

Key Requirements:

Must have Team Leading experience within a office environment
Have worked within asimilar environment construction, property.
Excellent Customer Service experience
Confident, friendly personality
Driven and motivation
Must be able to drive due to location
Must have good Excel knowledge

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