HR & Building Administrator

About CTR

CTR Secure Services is one of the leading providers of total security solutions within the UK and Europe, this is further evidenced by year-on-year growth since inception. The company stands out from other competitors due to its ability to exceed customers expectations, and in addition to this being able to provide a broad and comprehensive range of security services.

Job title

HR & Building Administrator

Department

Human Resources (HR)

Annual Leave

Competitive

Hours of Work

9am until 14:30, 3 days a week based in the office (working hours can be discussed with the right applicant). Hours to be worked in the office however, during the school holidays, one day per week will be permitted to work from home once probation has been completed.

Location

Gorleston, Great Yarmouth

Contract

Permanent, following a 6-month probation period

Main purpose of job

The role sits with the Physical Security Operations Centre (PSOC), the successful applicant will be joining our existing team and will be required to carry out administrative tasks to support the HR Business Partner. Our company and department is fast paced therefore the right applicant needs to be able to adapt and keep up with work demands.

After probation the successful applicant will be required to complete an internal auditing course and complete monthly internal audits of the Company's Quality Management System.

Key Tasks and Responsibilities

including (but not limited to):

• Provide clerical support to the HR Business Partner as required to ensure the smooth running of HR projects as they arise.
• Prompt response to all incoming correspondence, emails and phone calls ensuring accurate messages taken and passed to the relevant person in a timely manner.
• Provide clerical/HR support to employees and line managers.
• Maintain accurate confidential files.
• Aid in the timely recruitment process of LTD operatives executed to ensure sufficient staff are in place in line with business requirements.
• Process new LTD operatives starters in accordance with procedure.
• Ensure Employee database is always kept up to date.
• Ensure limited company database is always kept up to date.
• Aid in the timely booking of training courses as required.
• Liaise with staff and trainers to coordinate course attendance for in-house training.
• Training in line with budget.
• Aid in ensuring skilled workforce in place always.
• Book and organise the boardroom in preparation for training dates.
• Order catering where applicable for training dates/visitors.
• Ensure complimentary drinks are well stocked and supplied on training and visitor days.
• Regularly check training documents are available before the commencement of training.
• Ensure the correct and the right quantity of exam papers are placed and secured in training safe before commencement of exams.
• Send exam papers in secured envelope once completed and ensure logging of the tracking details are placed the two relevant spreadsheets.
• Timely shredding of unwanted confidential paperwork.
• Monitor the admin@ email inbox and action emails where possible.
• Monitor the Admin Tasks and action where possible.
• Be responsible for building maintenance upkeep and day to day running of office and conference room.
• Organising the daily, weekly, and monthly ordering of provisions.
• Liaise with builders and contractors to complete building issues.
• Liaise with external interfaces such as cleaner to ensure high level of cleanliness.
• Perform weekly stock checks of building consumables.
• Ensure that all company and client information is maintained in line with ISO27001
• Complete regular audits of the companys Quality Management System (QMS).
• Report findings to the HR Business Partner.
• Adhere to Companys quality system to maintain Companys ISO accreditation.
• Adhere to the Companys information security policies and procedures. Ensuring confidentiality, integrity, and availability of data.
• Aid in the development and maintenance of the Company Business Continuity Management System.
• Carry out any other reasonable task which may be directed from time to time from instructions from management.

Qualifications

Good level of education with proven experience in a security environment.(Desirable)

Experience

Credible presence with ability to build relationships.(Essential)

Awareness

Good Health & Safety awareness (Desirable)

High level of integrity (Essential)

Self-starter and self-supporting (Essential)

Proactive and self-motivated (Essential)

Resilient and reliable(Essential)

Communication

Excellent communication skills, both written and verbal.(Essential)

Personable and approachable with the ability to build effective relationships.(Essential)

Continuous Improvement

Ability to identify improvements to maximise time and minimise cost. (Essential)

Excellent attention to detail. (Essential)

Customer Service

Ability to build positive relationships with customers as required. (Essential)

People and customer focused. (Essential)

Confident and assertive but not aggressive. (Essential)

Decision Making

Effective decision maker which considers both immediate and long-term impact of decisions made. (Essential)

Flexibility/Adaptability

Flexible and adaptable approach to work to meet the needs of the business. (Essential)

Ability to work autonomously and flexibly. (Essential)

Ability to prioritise workload and meet deadlines & targets. (Essential)

Takes initiative. (Essential)

Professionalism

Professional in all aspects of the job, leads by example. (Essential)

Able to act as a role model for subordinates. (Essential)

Enthusiastic, positive with a can do state of mind. (Essential)

Always maintain and promote Company vision and values. (Essential)

Team Player

Good team player. (Essential)

IT Skills

Proficient in the use of Office applications and company systems. (Essential)

Benefits

• Employee assistance programme.

• Team-building events.

• Competitive Annual Leave Entitlement.

• Birthday day off paid.

• Sponsored charitable events.

• Free on-site company parking.

• Continuous learning and development opportunities.

• Company Pension.

• Recognition Scheme.

• Weekly chance to win a Tesco £25 voucher.

• Annual fully funded family fun day.