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An iconic luxury brand, celebrated globally for its commitment to quality, precision, and exceptional design, is looking for an outstanding Store Manager. Known for its heritage and adventurous spirit, this brand creates luxury products that inspire and captivate. This role is a unique opportunity for a strong, visionary leader to shape the in-store experience, build a high-performing team, and champion the brand's dynamic new direction.
About the Role
As Store Manager, you will be the face of this prestigious brand, overseeing day-to-day operations, driving sales, and fostering a customer experience that reflects luxury at every level. We are seeking a candidate with an excellent track record in luxury retail or high-end beauty/cosmetics. A strong leadership ethos and the ability to motivate, build, and collaborate within and across teams are essential to this role, as well as a passion for developing team members into enthusiastic brand ambassadors.
Key Responsibilities
- Set and achieve ambitious sales goals, ensuring a seamless customer journey that upholds the brand's legacy and high standards.
- Recruit, train, and lead a dedicated team, promoting continuous learning and fostering a positive, brand-focused atmosphere.
- Cultivate lasting relationships with clients, ensuring personalized and exceptional service to enhance customer loyalty.
- Manage store operations, including inventory, visual merchandising, and adherence to brand standards, creating a pristine and inviting environment.
- Develop a deep understanding of the brand's offerings, sharing insights and passion with both the team and customers.
- Work closely with other departments to align store performance with broader brand goals and vision.
- Plan and execute in-store events, product launches, and VIP experiences to strengthen customer engagement and brand visibility.
Qualifications
- Experience in luxury retail, high-end beauty, or cosmetics, with a proven track record in store management.
- Strong leadership skills with the ability to inspire, motivate, and develop a team of brand ambassadors.
- Exceptional interpersonal and communication skills, with a customer-centered approach.
- Collaborative, able to work effectively across teams to achieve shared goals.
- High attention to detail with a commitment to operational excellence and store standards.
- Passionate about luxury, craftsmanship, and delivering an elevated customer experience.
What We Offer
- Competitive salary with performance-based incentives.
- In-depth training on luxury products, brand heritage, and craftsmanship.
- Opportunities for career development within a celebrated global brand.
- A collaborative, supportive team environment that values your leadership and contributions.
This is an exciting opportunity to lead a luxury team, create a memorable in-store experience, and contribute to the future of an iconic brand.
BBBH31948
