- Lead and direct the teams in person centered planning and support for the people we support, ensuring that tailored support plans are completed, reviewed, and continuously developed to meet individual needs, wishes and outcomes.
- Ensure teams actively support and promote the health and well-being of people we support and that current issues or changes in health, behavioral, emotional, psychological, or mental health needs are reported to the relevant professionals and support sought if necessary.
- Lead and direct teams to facilitate and empower independence of people we support.
- Take an active role in the development and growth of the Organisation, supporting the business development objectives and Key Performance Indicators (KPIs) in line with the Organisational strategic aims and objectives.
- Maintaining a good local market knowledge of Grimsby, Lincolnshire to ensure that opportunities for the people supported are maximised and that the Organisation is aware of external changes that will affect the service(s) market position.
- Be responsible for quality management and auditing of service delivery, maintaining accurate internal and external quality assurance records and completing any required improvement actions.
- Ensuring effective financial planning and budgetary control for the service, liaising as appropriate with the Operations and Development Manager and the Finance Department.Â
- Level 3 Social Care qualification. (Minimum essential required).
- Good knowledge and practical implementation of CQC regulations.
- Ability to recognize, challenge, and remedy bad practice.
- Experience of working at a supervisory level in care/support setting within the last 3 years.
- Ability to set and work to deadlines.
- Excellent level of people management skills.
- Management skills to main the service to a high standard.
- Computer skills in Microsoft office particularly word, excel, outlook and the internet.
- Excellent level of organisation skills.
- Ability to demonstrate clear communication skills both verbal and written.
- Full Driving License, use of car, with business use.
- Company events
- Company pension scheme
- Life Insurance
- Employee Assistance programme
- Cycle to work scheme
- Free flu jabs
- Health & wellbeing programme
- Referral programme
- Store discount
- Access to specialist advice from internal support functions