IT Service Delivery Lead

IT SERVICE DELIVERY LEADUP TO £55,000 BASIC SALARYLOCATION - GRIMSBY - HYBRID WORKINGYour new roleThis is a Technical Leadership role within the Business and one that would suit a candidate who has experience of managing a team of IT staff & has strong knowledge of IT Service Management frameworks (ITIL). What you'll need to succeedOn a Day to Day basis this person will take responsibility for the delivery of IT Services within the Business locally. Working to, and ensuring SLA's are met to provide timely and efficient service with a strong focus on Customer satisfaction. You will need exceptional communication skills and outstanding customer service skills to coordinate and communicate with other teams, vendors and 3rd party providers to ensure that service delivery is optimised at all times. The IT Service Delivery Lead will also be responsible for managing and motivating a team of Engineers and Analysts - previous experience of coaching, training and mentorship will all be required. What you'll get in returnThe role offers Hybrid working (1-2 days on Site) at their Grimsby HQ and comes with a Basic Salary of up to £55,000 + Benefits. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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