- Flexible, part-time hours to fit around your schedule – 20-24 hours per week.
- Hybrid/remote working – 1 day in the Guildford office every 2-weeks.
- The chance to make a real impact within a growing, supportive network.
- Salary £20,000-£30,000 per annum, plus bonus, dependent upon hours and experience.
- Opportunities for professional development.
- Welcome and onboard new members, guiding them through the benefits of TEAM membership.
- Build and maintain relationships with existing members, ensuring their needs are met.
- Proactively identify ways for members to maximise their value and ROI.
- Provide ongoing support, answering queries and resolving any issues promptly.
- Monitor member engagement and identify opportunities for increased participation in TEAM activities.
- Collaborate with internal teams to share member feedback and suggest improvements.
- Previous experience in client support, account management, or membership services.
- A strong focus on building and maintaining relationships.
- Excellent communication and interpersonal skills.
- A proactive, solutions-oriented approach to problem-solving.
- Strong organisational skills and the ability to manage multiple tasks efficiently.
- A genuine passion for delivering exceptional service and helping businesses succeed.