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Customer Service Administrator

Faith Recruitment
Posted a day ago, valid for 17 days
Location

Guildford, Surrey GU1 3HW, England

Salary

£12 - £12.21 per hour

Contract type

Part Time

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Sonic Summary

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  • We are looking for a temporary Customer Service Administrator to enhance our customer service and order processing department in Guildford.
  • Candidates must have previous experience in a busy customer service or administrative role and possess excellent communication skills.
  • The role requires the ability to work independently and as part of a team, along with proficiency in Word and Excel.
  • A valid driver's license and access to a car are necessary due to the client's location.
  • The salary for this position is competitive, and the role is temporary with the potential to become permanent.

We are seeking a dedicated and proactive temporary Customer Service Administrator to help create an efficient and effective, friendly and courteous day to day customer service/order processing department based in Guildford. Due to the location of this client, you must be able to drive and have use of a car.

This role is temporary with a view to go permanent!

Key responsibilities include:

  • Accurately processing orders in the system
  • Handling queries, enquiries and complaints
  • Completing orders and processing in a timely manner
  • Build relationships with customers over the phone

Skills:

  • Excellent communication skills are required to interact with internal staff and service users
  • Must be able to work off their own initiative as well as part of a team
  • Computer Literate with a good working knowledge of Word and Excel
  • Excellent telephone manner
  • Excellent organisational skills with a good eye for detail
  • Previous experience within a busy Customer service department or Administrative role
  • Previous experience of administration, order processing and scheduling of workloads would be a huge advantage

If you are passionate about providing outstanding customer support, we encourage you to apply for this role today!

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.