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Event Support Administrator

Tate Guildford
Posted 23 days ago, valid for 7 days
Location

Guildford, Surrey GU48EY, England

Salary

£48,000 - £57,600 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Event Support Administrator position is a 6-month contract starting in January 2025, based in Guildford, Surrey.
  • The salary for this role ranges from £27k to £30k, and candidates are expected to have relevant experience in event support.
  • The role involves managing exhibitor queries, ensuring deadlines are met, and providing support for pre-event activities.
  • Candidates should possess excellent communication skills, be highly organized, and proficient in MS Office and CRM systems.
  • Interviews are scheduled for the weeks of November 25th and December 2nd, 2024, and applicants are encouraged to apply early.

** Event Support Administrator **

6 MONTHS CONTRACT TO START IN JAN 2025

Interviews: w/c 25th Nov 2024 & w/c 2nd Dec 2024

  • Salary £27k-£30k
  • Start Date: Jan 2025
  • Based in Guildford, Surrey
  • Hybrid Working: 2 days WFH, 3 days on office

Our client based in Guildford is seeking an experienced Event Support Administrator. This role will be offered on a 6 Month Contract to support the team with all pe-event activities for their upcoming UK Event in 2025. You will also have the opportunity to attend the 3-day live event with all expenses paid. You will support the Marketing Department & Customer Success Manager in all pre-event, operational and marketing planning preparation to maintain first class customer service.

Key duties:

  • Managing and resolving exhibitor queries efficiently via email and telephone
  • Ensuring deadlines are met (stand announcement forms, stand plans, exhibitor stand orders)
  • Keeping the exhibitor manual up to date with important event information
  • Creating visa letters for international exhibitors
  • Support any remaining new exhibitor onboarding
  • Data gathering & preparation for event preview and show guide
  • Data collection for content programme
  • Exhibitor Training & Support of the event app
  • Tracking exhibitor marketing activity
  • Pre-show team preparation including accommodation, parking, onsite schedule, badges, printing as required for sales & marketing
  • Support Customer Success Manager with Sales Partner attendance & co-ordination

Requirements

  • Excellent communication internally and externally
  • Excellent relationship management with clients
  • Excellent telephone manner
  • Highly organised
  • Good attention to detail
  • Proficient in MS Office and use of CRM systems
  • Team player

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.