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The primary purpose of this role is to design, develop, and launch tailored platforms for new clients.
Key Responsibilities- Build and configure platforms based on client specifications.
- Process initial data while ensuring compliance with GDPR requirements.
- Project manage the platform development and launch phases.
- Set and manage client expectations regarding project timelines.
- Communicate with clients at various stages and address their queries.
- Collaborate with the Sales team on potential new projects for existing clients.
- Customise employee portal modules and generate relevant reports.
- Deliver basic website designs aligned with client expectations.
- Train clients on how to use the platform effectively.
- Oversee platform updates, particularly for annual renewals.
Skills and Attributes:
- Strong communication skills (both written and verbal) and confidence in interacting with all levels of management.
- Ability to build and maintain strong relationships with clients.
- Experience managing multiple projects simultaneously with excellent time management and organizational skills.
- Proficiency in MS 365, particularly a solid knowledge of Excel
- Attention to detail and accuracy in handling data and files.
- A proactive approach to problem-solving and meeting deadlines.
Salary 35-38k
