Technical Support Officer

Good Afternoon,

I am currently representing Guildford Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate of 14.38 which is negotiable dependent upon experience.

We are looking for a Technical Support Officer this role will be: GU2 4BB

The right candidate will:

• Compile technical property information through in depth investigative research for assisting in legal cases such as Disrepair claims, formal complaints, MP and Councillor enquiries. Working closely with relevant officers across Housing and Technical Services and the Customer Resolution Officer.
• Assist with right to buy and leasehold management administrative and information requests, supporting the Leasehold & RTB Specialist when required.
• Strong ICT skills and proven ability to learn new systems quickly.
• Provide administrative support to the contract management of specialist contracts such as gas maintenance, electrical compliance programme, Fire Risk assessment and remedial works, Legionella, etc.

We require the following:

• Extensive experience working in a similar support or specialist system-based role or within a related technical field of support.
• Proven ability to understand and comply with legislation and regulations in relation to property management.
• Solid understanding of data analysis and experience of dealing with more complex cases and providing multi-disciplinary support.

To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed)

If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.

IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE.

Look forward to speaking with you soon,