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Our Client is seeking a Technical Support Officer on an initial 3 Month contract with the possibility of an extension.
Start Date: ASAP - 3 Month Contract +
Location: GU2 4BB
Pay Rate: 14.38 Per Hour PAYE
Working Hours: 37 Hours Per Week, 09:00 - 17:00
Job Purpose:
- Extensive experience working in a similar support or specialist system-based role or within a related technical field of support
- Proven ability to understand and comply with legislation and regulations about property management
- Solid understanding of data analysis and experience in dealing with more complex cases and providing multi-disciplinary support
Main Duties and Responsibilities:
- Able to provide administrative support to the contract management of specialist contracts such as gas maintenance, electrical compliance programme, Fire Risk assessment and remedial works, Legionella, etc
- Ability to ensure property asset management databases for the Council are legally compliant by promptly and accurately inputting data including health and safety certificates, information & actions relating to gas safety, electrics, legionella, decent homes improvements, asbestos & other property asset data information ensuring the council meets their legislative requirements
- Good understanding of property-related data including health and safety particularly about gas, electrical, fire, legionella & asbestos compliance
- Good understanding of property management systems or similar and confidence in correctly registering, storing and accessing data
- Good experience/knowledge of housing management/ordering systems and accessing information within those systems
- Ability to accurately investigate issues and provide detailed information without support
Skills and Experience:
Computer Literate, managing information from contractors and residents and working as part of a team delivering front-line services AND
Local Authority, Housing Associations or experience working for a contractor who delivers building or compliance-related works.- Able to compile technical property information through in-depth investigative research for assisting in legal cases such as Disrepair claims, formal complaints, and MP and Councillor enquiries. Working closely with relevant officers across Housing and Technical Services and the Customer Resolution Officer.
- Ability to Assist with right-to-buy and leasehold management administrative and information requests, supporting the Leasehold & RTB Specialist when required.
- Strong ICT skills and proven ability to learn new systems quickly
- Able to provide administrative support to the contract management of specialist contracts such as gas maintenance, electrical compliance programme, Fire Risk assessment and remedial works, Legionella, etc
- Extensive experience working in a similar support or specialist system-based role or within a related technical field of support
- Proven ability to understand and comply with legislation and regulations about property management
- Solid understanding of data analysis and experience in dealing with more complex cases and providing multi-disciplinary support
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