Job Advert: Lettings ManagerJob Title: Lettings ManagerLocation: Guildford, SurreyJob Type: Full-TimeSalary: Competitive, depending on experience + commissionAbout Us Chantries and Pewleys is a boutique, independent property agency based in Guildford, Surrey. Unlike large corporate agencies, we offer a highly personalised and tailored approach, ensuring exceptional service to both landlords and tenants. We pride ourselves on fostering a supportive and dynamic work environment where initiative and a hands-on, can-do attitude are highly valued. As we continue to grow, we are seeking an ambitious and driven Lettings Manager who understands and thrives in an independent agency setting.Job Responsibilities As a Lettings Manager, you will be the key point of contact for both landlords and tenants, providing outstanding customer service and ensuring smooth lettings operations. Your responsibilities will include but are not limited to:

Overseeing the day-to-day management of lettings, liaising with landlords and tenants to resolve issues and provide ongoing support.
Conducting property viewings with prospective tenants, showcasing properties effectively to secure agreements.
Negotiating tenancy agreements, ensuring mutually beneficial terms for both landlords and tenants.
Building and maintaining strong relationships with landlords, tenants, and potential clients to foster trust and repeat business.
Identifying new business opportunities and driving revenue through proactive client engagement and networking.
Assisting with marketing rental properties across various platforms to maximise visibility and attract tenants.
Managing tenancy applications, ensuring compliance with legal and company policies.
Providing expert advice and support to landlords and tenants on all aspects of the lettings process.
Maintaining accurate records of negotiations, viewings, and agreements to ensure transparency and legal compliance.
Overseeing the lettings department, setting targets for two direct reports to drive performance and efficiency.
Conducting monthly meetings with company directors to review performance, business development strategies, and marketing initiatives.

Key Requirements

Experience: Proven experience in a Lettings Manager or similar property-related role is essential, ideally within an independent agency.
Independent Mindset: A proactive and adaptable approach, thriving in a non-corporate environment where initiative is key.
Communication Skills: Strong interpersonal and negotiation skills to build rapport with clients and secure successful agreements.
Business Acumen: Ability to identify new opportunities for business development and client engagement.
Organisational Skills: Excellent time management and multitasking abilities.
Proactive Approach: Results-driven mindset with a focus on achieving targets and providing exceptional service.
Technical Proficiency: Competent in using property management software and Microsoft Office Suite.
Driving License: A full UK driving license and access to your own vehicle is essential.

What We Offer

Competitive salary with an attractive commission structure.
Clear opportunities for career progression and professional development.
A supportive and dynamic work environment that values independence and initiative.
Training and ongoing professional development.
Incentive programs and performance-based bonuses.

If you are an experienced Lettings Manager who thrives in an independent agency setting and is looking to take the next step in your career within a respected and growing company, we would love to hear from you.Please contact or call on to discuss further!

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