Lettings Property Manager

A well-established property firm in Guildford are looking to recruit a property manager for their team. The role encompasses two primary domains: Property Management and General Administration, with tasks requiring attention to detail, excellent organisational skills, and proficiency in property management processes and software.

1. Maintenance Coordination

   • Handle maintenance requests and issue work orders to contractors.
   • Select contractors based on job requirements and landlord preferences.
   • Request and review quotes for necessary works.
   • Process invoices and close work orders once tasks are completed.

2. Tenancy Management

   • Schedule and conduct inventories, check-ins, and check-outs.
   • Issue vacating letters for end-of-tenancy procedures.
   • Send inventories to landlords and tenants and address tenancy-related concerns.
   • Handle deposit negotiations and release processes, including DPS (Deposit Protection Service) compliance.

3. Utility and Certification Management

   • Update utility companies with tenant changes and meter readings.
   • Book and manage compliance certificates: EICRs, Gas Safeties, and EPCs.
   • Coordinate remedial works based on inspection results and notify local councils about failed certificates.

4. Property Inspections and Visits

   • Schedule and conduct property inspections using software like Inventory Hive.
   • Report findings to landlords and resolve any tenancy issues or breaches.
   • Ensure properties are clean and ready for new tenancies, with keys and documentation prepared.

5. Legal Compliance

   • Serve Section 21 notices where required.
   • Maintain records of contractor credentials and Public Liability Insurance.

1. Applicant and Tenancy Management

   • Register and qualify potential tenants.
   • Organise and conduct property viewings.
   • Draft and send tenancy agreements via DocuSign.

2. System and Process Management

   • Set up and maintain contractor profiles in the internal system.
   • Prepare tenant move-in packs, including appliance manuals and checklists.

• Experience: Proven background in property management with knowledge of tenancy laws, maintenance processes, and utility coordination.
• Skills:
  • Strong communication for liaising with landlords, tenants, and contractors.
  • Familiarity with property management software (e.g., Inventory Hive) and tools like DocuSign.
  • Ability to multitask and manage schedules effectively.
• Knowledge:
  • Expertise in handling legal notices like Section 21.
  • Understanding of DPS and compliance standards for certifications.

This position demands a proactive individual with an eye for detail and the ability to maintain smooth operations within a fast-paced environment. For more details, or to apply please contact Portia at AMR