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Field Service Engineer

HR GO Recruitment
Posted 19 hours ago, valid for 25 days
Location

Guildford, Surrey GU48EY, England

Salary

£32,000 - £38,400 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • HRGO is seeking a UK-based International Field Service Engineer with a salary starting at £45,000, offering excellent earning potential with possible OTE up to £65,000.
  • The position is permanent and fully remote, requiring extensive travel across the UK and internationally, sometimes for up to a month at a time.
  • Candidates should have experience in troubleshooting, technical support, and maintenance of industrial automation equipment, particularly in glass processing machinery.
  • A qualification in an Electro-Mechanical Engineering discipline and a full UK driving license are required, along with a willingness to travel.
  • The role involves providing high-quality technical assistance, training customers, and working collaboratively with cross-functional teams to ensure customer satisfaction.

Salary: Basic £45,000 plus overtime, travel expenses, car

Excellent Earning potential, possible OTE to £65k region

HRGO is looking to recruit a UK based International Field Service Engineer. The role will be UK based and involves visiting customers across the UK and extensive worldwide travel. When working overseas these assignments can be for up to a month at a time.

Permanent - Fully remote position

The International Field Service Engineer will be responsible for troubleshooting and providing field service for industrial automation equipment. This includes technical support, maintenance and repair of insulating glass units and flat glass processing machinery. The duties include frequent communication with clients to ensure smooth operations and customer satisfaction.

Duties:

  • Install, conduct maintenance, troubleshoot and repair equipment at customer sites throughout the UK, Europe and worldwide.
  • Provide high-quality technical assistance to customers to ensure optimal equipment performance.
  • Document customer machine information and technical conditions and make improvement suggestions.
  • Work within a cross functional team that includes applications, sales, engineering, or production for excellent customer service.
  • Train customers to operate and/or repair machines to ensure maximum productivity.
  • Act as an ambassador and work directly with customers during installations and repairs to enable their business success.

Experience / Qualifications:

  • Troubleshooting and Technical Support skills
  • Excellent working knowledge of electro- mechanical, pneumatic, hydraulic control systems
  • Computer literate with knowledge and experience interrogating maintenance and PLC software
  • Field Service and Maintenance & Repair experience
  • Proficiency in relevant software and tools
  • Knowledge of industrial automation and glass processing machinery is beneficial
  • Strong problem-solving and analytical skills
  • Previous experience in a similar role is a plus
  • Qualification in an Electro-Mechanical Engineering discipline or related field

Required:

  • Worked on Industrial Machinery
  • Full UK Diving Licence
  • Willingness to travel throughout the UK and Overseas
  • Valid Passport

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.