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Receptionist

2i Recruit Ltd
Posted 12 hours ago, valid for 11 days
Location

Guildford, Surrey GU1 3HW, England

Salary

£24,000 - £27,000 per annum

Contract type

Full Time

Retirement Plan

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Sonic Summary

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  • Our client is seeking a receptionist with excellent communication skills and an empathetic approach to assist clients during difficult times.
  • Candidates should have previous experience in administration and strong IT skills, along with an exceptional telephone manner.
  • The position involves taking inbound calls, booking consultations, and maintaining confidentiality while providing excellent client care.
  • The role offers a competitive salary, along with benefits such as private healthcare, a bonus scheme, and a pension plan.
  • Applicants are required to have at least 1 year of relevant experience in a similar administrative role.

Are you someone that loves working with people? Do you have an empathetic approach towards people and are you happy to chat to them through a difficult time in their life? Our client is looking for a receptionist who has excellent communication skills and who can join their established team. You will be taking inbound calls from people and booking them in for consultations. You will need to maintain confidentiality at all times and provide and excellent service.

Company Benefits:

  • Private healthcare
  • Bonus scheme
  • Competitive pension scheme

Key Responsibilities:

  • Answer all enquiries and client queries coming into the business in a polite and courteous manner.
  • Ensure detailed messages are passed to the relevant individual as soon as possible and that appointments are added to the diary in line with company policies.
  • Update the team with details of new enquiries.
  • Maintain company diary.
  • Provide an excellent level of client care in all comms with new and existing clients.
  • Ensure all individuals including guests adhere to H&S requirements.

Experience and Skills Requirements:

  • Previous experience within administration
  • Strong IT skills and ability to work between different systems
  • Ability to provide strong administrative support
  • Exceptional telephone manner

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

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