Job Title: ElectricianLocation: Bishopbriggs, GlasgowDuration: 12-18 monthsPay Rate: £24-£25 per hourWe are currently recruiting for an Electrical Product Support Engineer for a 12-18 month contract based in Glasgow.Key Duties & Responsibilities:* Main duties involve removing relays, changing plugs and electrical modifications.* Working with the Project Management team on site or at depots to deliver projects within the budget and on time.* Ensure that all materials/parts, drawings, tooling, fixtures, test equipment are fit for purpose & available prior to commencement of a job.* Ensure that investigations and reports on failed / defective components are carried out in line with policies & procedures in a timely manner.* First line dealing with complaints made by customers, stepping in and supporting as necessary. Escalating at the earliest opportunity as required via PSE Co-ordinator or Operations Manager.* Maintain positive working relationships with current and potential customers in such a manner as to maintain the reputation of the company as a world class supplier of railway equipment and systems.* Identify opportunities for improvement during delivery of Service Support work (increased efficiency, decrease throughput time, elimination of waste, etc.) and raise to PSE Co-ordinator or Operations Manager.* Implement & participate in 5S methodology wherever possible during on / off-site operations (e.g. customer location work areas, stores and company vans) in conjunction with PSE Co-ordinator and Lead Project Manager as required.* Actively participate in group deployment of improvement initiatives.Skills, Knowledge & Experience:* Mechanical and/or Electrical engineering ONC, or NVQ Level 3 or equivalent qualification.* Outstanding technical attributes & an aptitude for fault finding.* Significant technical ability in area of expertise (relating to our products).* Good understanding of Health and Safety legislation.* Ability to train others.* Sound IT skills (particularly MS Excel and Laptop/Tablet computers)* Ability to compile technical reports.* Ability to efficiently organise own work load. * Ability to work autonomously and as part of a team.

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