IT Technician

Location: Hackney
Start Date: January 2025
Contract Type: Full-Time, Permanent
Salary: Competitive, based on experience

Are you a tech-savvy individual with a passion for problem-solving and supporting innovative learning environments? We are seeking a proactive and skilled IT Technician to join our secondary school in Hackney. This is an exciting opportunity to play a key role in maintaining and enhancing the school’s IT infrastructure, ensuring staff and students have access to reliable technology to support their educational journey.

As an IT Technician, you will be responsible for providing technical support and maintaining the school’s IT systems. You will work closely with the IT Manager and staff to ensure a seamless IT service across the school.

Key responsibilities include:

• Providing first-line support to staff and students, troubleshooting hardware and software issues.
• Maintaining and managing the school’s IT infrastructure, including servers, networks, and peripheral devices.
• Setting up and configuring devices such as PCs, laptops, tablets, and interactive whiteboards.
• Assisting with the management of cloud services and school software platforms, such as Office 365 and MIS systems.
• Ensuring data security and supporting the implementation of GDPR compliance measures.
• Managing user accounts, permissions, and passwords.
• Supporting IT-related projects, including hardware upgrades and system installations.
• Delivering training or guidance to staff and students on effective use of technology.

Our school is a forward-thinking and inclusive secondary school located in Hackney, committed to fostering a dynamic learning environment. We pride ourselves on using technology to enhance teaching and learning, with modern facilities and a vision for digital innovation.

Key features of our school:

• Modern IT Infrastructure: State-of-the-art systems and resources to support innovative education.
• Supportive Team: A collaborative work environment with a dedicated IT team and supportive leadership.
• Community-Focused: A school culture that values diversity and inclusivity, located in the vibrant Hackney area.
• Professional Growth: Opportunities for training and development to enhance your technical skills.

We are looking for an IT Technician who:

• Has a strong technical background with experience in IT support, preferably in an educational setting.
• Is proficient in troubleshooting Windows and MacOS systems, networks, and cloud platforms.
• Has knowledge of hardware maintenance, networking protocols, and data security practices.
• Demonstrates excellent problem-solving skills and a proactive approach to tasks.
• Has strong communication skills and the ability to explain technical concepts to non-technical users.
• Is committed to safeguarding and promoting the welfare of students.

• Competitive salary and benefits package.
• Opportunities for professional development and training.
• A supportive and inclusive school community.
• A chance to work with cutting-edge technology in a forward-thinking environment.

We are a market-leading education supply agency committed to the development of young people. With branches across the country, we are an employer of choice for high quality educators. 

We do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community. 

If you are passionate about IT and eager to support a school in delivering outstanding education, we’d love to hear from you! Please send your CV and a cover letter detailing your experience and suitability for the role to (url removed) 

Our school is committed to safeguarding and promoting the welfare of children and young people. All successful candidates will be subject to enhanced DBS checks and thorough reference checks.