Customer Service Administrator

A fantastic job opportunity has arisen for someone who is based local to Halesowen and wants to work locally!I would honestly love a 10 minute commute to work.My client is a global manufacturing business with a brilliant reputation within their field.They are currently looking to bring on a customer service administrator to join their vibrant, friendly and relaxed customer service team.This is not a call centre role!!Within this role you will be dealing with a host of incoming enquiries and going above and beyond to action what is necessary.Salary = £26,000 per annum (increasing to £27,000 after probation) + approx. £1500 discretional bonusWorking hours = 37.5/week, Mon-Fri  0830-1700

Hybrid working = 2 days a week in the office

Some flexibility may be required in the future to cover hours between 0700-1700, but this is not on the

Benefits: Free parking on site, pension scheme, bonus scheme where applicable, competitive holiday allowance.Other duties include:- Processing sales orders from phone call and email request- Manage email inbox- Proactive calls to obtain - Raising invoices- Obtaining purchase order numbers of invoice contacts- Chasing up delivery update on sales made- Checking stock levels- Handling complaints- Speaking to several different departments- Scanning and filing- General administrationThe ideal candidate will:- Be based local to Halesowen- Flexible with the working rota- Ideally has previous telephone based customer service or admin experience- Competent with general IT packages- Strong telephone mangerDoes this sound like a role you are interested in?If so then please do not hesitate and apply today.