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Service Coordinator
Materials Testing Equipment
Office Based in Halesowen
Commutable from: Dudley, Walsall, Wolverhampton, Kidderminster, Birmingham
£30,000 - £40,000 Basic Salary (Up to £42k if from industry) + Training & Career Plan + Benefits + Bonus
- Are you looking to forge your engineering career?
- Eager to use your hands-on hobbies or qualifications in the real world?
Read on for the opportunity to join our client; a prestigious, globally respected company. A place where you can grow and develop and maybe lead a team further down the line.
The Client recruiting for the Service Coordinator:
- Over 100 years of industry expertise.
- Excellent training, support, and ongoing opportunities.
- Work with a varied client base in Research, Automotive, Aerospace, General Manufacturing, and Rail sectors.
- 'Recruit for attitude, train for skill"
- Trusted by testing laboratories, scientists, and engineers worldwide.
Your Role as a Service Coordinator:
- Speaking with customers and handling inbound emails/calls
- Discussing their situation regarding materials testing equipment, needs, and budget
- Request calibration certificates
- Utilise existing database to find further to arrange engineer visits for pending annual calibrations
- Follow up on warm leads from calls/emails and website, liaising with sales team
- Provides quotes, PO's and follow up on such.
- ~8am - 5pm Monday - Thursday, 8am - 2pm Friday
Ideal Background for the Service Coordinator Position:
- Existing experience as a coordinator in an office-based environment
- Ideally some experience with sales / service administration / coordination
- Commercially astute
- Organised and methodical mindset
- Able to have technical conversations with customers
- Strong communication skills, verbal and written
- A customer service focus
- Must have the right to work in the UK without sponsorship
The Package for the Service Coordinator:
- £30,000 - £40,000 Basic Salary (Up to £42k if from industry)
- Annual company performance related bonus
- 4 days in office, 1 from home when trained and up to speed.
- Continuous development and training
- 25 days holiday plus statutory holidays.
Apply online now if you fit the above criteria and are eager to grow.
Dave is the main point of contact for this role.
