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Our client based in Halifax are looking for a customer service adviser to provide exceptional customer service and sales support by ensuring duties are performed in a positive and professional manner at all times.
You will proactively encourage and develop customer relationships in an effort to increase sales and exceed customers' expectations, taking ownership and managing accounts to ensure complete and professional customer care
You will be proficient in data entry and able to process large amounts of data in an accurate and timely manner.
Duties will include
Ability to persuade, influence and negotiate effectively at all levels both in and outside the organisation
Previous customer service experience sales and account management preferred.
Ability to work independently and part of a team
Excellent communication skills both verbal and written
Ability to build strong working relationships both in and outside the organisation
Ability to adapt procedures to a new and more effective way of working
Computer literate/keyboard skills
Previous knowledge of a CRM system preferred
This is a hybrid position with a Monday to Friday shift. Salary circa £24000
Hours are 830- 5pm, Mon- Friday- just Wednesday on site
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
