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As Customer Service Administrator you will be joining a busy and fast paced team working for a highly successful and established food manufacturing company based in Banbury. The business specialises in supplying to the food industry and have a real passion for building partnerships with their customers with ingredients of the highest quality. Working as part of a dedicated team. The role is full time, permanent, based in Banbury offering a starting salary of up to 27,000.
Purpose of the role is to provide excellent levels of customer care, processing orders and providing after sales service.
Key Accountabilities for the Customer Service Administrator:
- Processing customer orders
- Confirming receipt of all orders to customers
- Arranging delivery with hauliers
- Raising customs import and export documentation as required
- Raising sales invoices
- Validating purchase orders
- Communicating with suppliers
- Maintaining all contract records
- Ordering and arranging delivery of stock, ensuring stock rotation
- Liaising with internal teams
- Investigating any stock discrepancies
Key Skills Required for the Customer Service Administrator:
- Sales order processing experience
- Stock control experience
- Solid customer service skills and rapport building skills
- Confident communicator
- Strong customer service skills
- Excellent verbal and written communication skills with strong attention to detail
- Organised with a positive demeanour
What's in it for you?
- A starting salary of up to 27,000
- Monday to Thursday 8.30 - 5.00 and Friday 8.30 - 4.30 pm with an hour for lunch
- 33 days holiday including Bank Holidays
- Opportunity to join an established and highly successful local employer
