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A brand-new Customer Service role is now available for this Harlow based company, you will be joining an existing team, and full training will be provided.
As you will be the first line of contact, we are looking for excellent communication skills and you must be customer focused.
You will be responsible for providing an excellent level of customer service. Â You will be supporting colleagues with enquiries as well as obtaining, analysing and verifying the accuracy of information submitted in a timely manner.
As well as industry training, we can offer you a salary of up to £24,000 DOE, 22 days holiday plus bank holidays, parking on site and company pension
Key Duties
Support the Team in the delivery of effective and efficient policy administration
Timely completion of broker requests to amend or cancel policies
Enforcement of cancellations due to non-payment, non-disclosure or non-provision of documents
Dealing professionally with queries and maintaining close relationships with the sales and service teams
Ensuring Compliance with internal and external regulations and guidelinesÂ
Record all correspondence to create a clear audit trail for the Underwriting TeamÂ
No specific prior experience is required, and full training will be provided. Ideally you will be customer focussed with a positive attitude and be comfortable both working with numbers and using Microsoft packages.
Back to searchCustomer Service
Reed
Posted a day ago, valid for 11 days
Harlow, Essex CM17 9TD, England
£24,000 - £28,800 per annum
Full Time
In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.
Sonic Summary
- A new Customer Service role is available at a Harlow-based company, offering full training for new employees.
- The position requires excellent communication skills and a customer-focused attitude, as you will be the first point of contact for clients.
- Key responsibilities include supporting colleagues, processing broker requests, and ensuring compliance with regulations.
- The salary for this role is up to £24,000 depending on experience, along with 22 days of holiday plus bank holidays, on-site parking, and a company pension.
- No specific prior experience is required, making this an ideal opportunity for those looking to start a career in customer service.
