A brand-new Customer Service role is now available for this Harlow based company, you will be the first line of contact for the team you are supporting so if you love talking and want to utilise your excellent communication skills, come and join the team!!
You will be responsible for providing an excellent level of customer service. You will be supporting colleagues with enquiries as well as obtaining, analysing, and verifying the accuracy of information submitted in a timely manner.
As well as full industry training, you will initially receive a £23,000 salary, 22 days holiday plus bank holidays, parking on site plus company pension
Key Duties
Support the Team in the delivery of effective and efficient policy admin
Timely completion of amendments or cancellations
Enforcement of cancellations due to non-payment, non-disclosure, or non-provision of documents
Dealing professionally with queries and maintaining close relationships with the sales and service teams
Ensuring Compliance with internal and external regulations and guidelines
Record all correspondence to create a clear audit trail for the Underwriting Team
No specific prior experience is required, and full training will be provided. you will however have; Customer focus
Strong confident communication
High level of accuracy
IT literate with confidence using Microsoft packages
Positive attitude
Comfortable working with numbers
Apply now for a chat