Customer Service

Reed

Posted 2 days ago, valid for a month

Harlow, Essex CM17 9TD, England

£24,000 - £28,800 per annum

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

A new Customer Service role is available at a Harlow-based company, serving as the first line of contact for the team.
The position requires excellent communication skills and a customer-focused attitude, with responsibilities including supporting colleagues, handling inquiries, and verifying information.
The role offers a starting salary of £23,000, along with 22 days of holiday plus bank holidays, on-site parking, and a company pension.
No specific prior experience is required, as full training will be provided, but candidates should possess confidence in communication, accuracy, and IT literacy.
The ideal candidate should be comfortable working with numbers and have a positive attitude.

A brand-new Customer Service role is now available for this Harlow based company, you will be the first line of contact for the team you are supporting so if you love talking and want to utilise your excellent communication skills, come and join the team!!

You will be responsible for providing an excellent level of customer service. You will be supporting colleagues with enquiries as well as obtaining, analysing, and verifying the accuracy of information submitted in a timely manner.

As well as full industry training, you will initially receive a £23,000 salary, 22 days holiday plus bank holidays, parking on site plus company pension

Key Duties

Support the Team in the delivery of effective and efficient policy admin

Timely completion of amendments or cancellations

Enforcement of cancellations due to non-payment, non-disclosure, or non-provision of documents

Dealing professionally with queries and maintaining close relationships with the sales and service teams

Ensuring Compliance with internal and external regulations and guidelines

Record all correspondence to create a clear audit trail for the Underwriting Team

No specific prior experience is required, and full training will be provided. you will however have; Customer focus

Strong confident communication

High level of accuracy

IT literate with confidence using Microsoft packages

Positive attitude

Comfortable working with numbers

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