Customer Service

Reed

Posted 3 days ago, valid for 2 hours

Harlow, Essex CM17 9TD, England

Full Time

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Sonic Summary

This Customer Service position is ideal for individuals looking to transition their skills into an office environment or those with existing experience seeking a new opportunity.
The role offers a hybrid work model, with Fridays designated as a work-from-home day, and focuses on supporting and developing team members through supported study.
Candidates should possess strong communication skills, be natural problem solvers, and maintain a high level of accuracy while working under pressure.
The salary for this position is £25,000, along with benefits such as 21 days of holiday plus bank holidays, an annual bonus of up to 10%, and an 8% pension plan.
The company is looking for customer-centric individuals with experience in building strong relationships and delivering excellent customer service.

Are you looking to transfer your existing Customer Service skills into an office or already have this experience and are looking for your next role?

Do you want to work for a company who are keen on supporting and developing their team and who offer supported study?

Are you hoping for a hybrid Customer Service job where Fridays are your working from home day?

If the above sounds like you, then keep reading.

This Customer Service vacancy is down to company growth, always a good thing to hear! You will be joining an existing, thriving team and will have the support of Management around you.

We are looking for Customer Centric individuals can provide the 4 Cs of great Customer Service i.e. customer experience, conversation, content and collaboration, is this you?

Customer Service duties are;

Building strong relationships with clients and partners to deliver excellent customer service.
Keeping communication clear, professional, and responsive across all channels.
Maintaining accurate records and reporting key updates to clients and partners.
Diagnosing and resolving issues efficiently.
Anticipating challenges and taking proactive steps to support our clients.

What We Need:

Strong Communication
Natural problem solver
Keeping calm while working under pressure
Organised
High level of accuracy

Salary & benefits:

£25000

HYBRID, 1 day working from home

21 days holiday – plus Bank Holidays

Up to 10% annual bonus

8% pension

Gym Membership

Parking provided

Development, supported study

Apply now in a few quick clicks

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