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IT Support Analyst - with SQL / Crystal Reports experience

IT Support Analyst - with SQL / Crystal Reports experience

Operations Resources

Posted 12 hours ago, valid for 14 days

Harlow, Essex CM17 9TD, England

Full Time

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Sonic Summary

The IT Support Analyst position requires experience in SQL and Crystal Reports, supporting around 120 users on the internal business system 'Tesseract'.
Candidates should be able to build queries and modify reports based on user requirements, including performance data and management dashboards.
The role involves working on projects to integrate new systems and optimize performance, with additional skills in PHP, MySQL, JSON, and API REST being beneficial.
This is a full-time, permanent position based in Harlow, Essex, with standard hours from Monday to Friday, 08:30 to 17:30.
The salary for this position is competitive, although the exact figure is not specified in the job description.

IT Support Analyst - with SQL / Crystal Reports experience

This role is to work in a small IT team, as the assistant to the Head of Systems Development.

You will be supporting around 120 users on the internal business system called "Tesseract".

We are looking for an experienced support person who can respond to requests to modify or create reports on the SQL data base. You must be able to build queries in SQL / SAP Crystal Reports, understand a user's requirement and create / modify a report for them.

Reports include performance data, KPI's, Management Dashboards etc.

You will work on Projects helping to integrate new systems & programmes and optimise systems performance.

Any PHP, MySQL, JSON, API REST programming and integration skills would be useful, the Head of Development can teach you PHP programming.

This is a full-time permanent job.

Office based in Harlow, Essex.

Standard hours are Mon - Fri 08:30 - 17:30.

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