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My client is are a reputable property and real estate company who are are seeking a dedicated Assistant IT Technicanto join our team, based from head office providing 1st line helpdesksupport to 900+ users across 4 offices. You will play a key role in ensuring smooth IT operations, troubleshooting issues, and maintaining systems to a high standard. There is capacity for excellent professional development within an experienced team and an industry leading company.
Key Responsibilities:
- Provide 1st line support for desktops, laptops, printers, mobile devices, and software.
- Resolve faults and helpdesk requests in line with service level targets.
- Liaise with third-party providers and ISPs for hardware and internet issues.
- Assist with PC builds, re-builds, and hardware problems.
- Ensure daily backups are conducted and maintain system documentation.
- Keep up-to-date with new technologies to improve business systems.
Essential Skills & Knowledge:
- Office 365.
- Office 365 Administration.
- SharePoint.
- Minimum 6 Months Experience within an IT related position.
This opportunity would be ideal for an individual seeking to take the next step to further their career.
