- Title: Head of Clinical Pharmacy Services
- Department: Pharmacy Services
- Reports To: Pharmacy Director
- Direct Reports: Lead Pharmacy Technician, Lead Pharmacy Trainer, Lead Pharmacists (4)
- Salary: 85,000 per annum with a 30% bonus
- Location: Harlow, Essex
- Work Arrangement: Hybrid
Role Purpose
To ensure the delivery of a safe, compliant, and high-quality pharmaceutical service that meets professional standards and provides excellent patient care.
Key Accountabilities
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Clinical Governance:
Ensure compliance with regulations and standards (GPhC, RPS, MHRA, Caldicott Principles).Lead clinical governance and optimize medication therapy.Develop systems to prevent medication errors and ensure patient safety. -
Operational Planning:
- Translate strategic directions into operational plans for Pharmacy Services and Oncology homecare.
- Drive the implementation of business plans and key objectives.
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Education and Training:
Develop and deliver education and training programs for Pharmacists.Emphasize continuous professional development and specialism in clinical therapies. -
Performance Management:
Maximize the performance and potential of the department.Implement recognition, reward, and consequence management. -
Stakeholder Relationships:
Build and maintain relationships with internal and external stakeholders.Collaborate on bids, account meetings, and patient-facing strategies.
Key Measures of Success
- Reduction in incidents and near-misses.
- Achievement of clinical competence and governance KPIs.
- Positive feedback from staff and stakeholders.
- Compliance with regulations and standards.
- Effective management during crises.
Required Skills and Experience
- Registered and qualified Pharmacist (GPhC).
- Significant experience in clinical governance, quality improvement, and risk management.
- Strong leadership, management, and coaching skills.
- Thorough understanding of UK pharmacy regulations.
- Excellent communication and stakeholder engagement skills.
- Commitment to professional ethics and patient confidentiality.
This role is pivotal in ensuring the highest standards of pharmacy services, driving innovation, and maintaining a motivated and skilled workforce. If you have any specific questions about the role, feel free to ask!